African Sisal Rope Thick

Shipping & Delivery Policy

We aim to deliver your orders quickly, safely, and in perfect condition.

Delivery Coverage

• We deliver to All locations nationwide
• Remote areas may require additional delivery time

Order Processing

• Orders are processed within 24 hours after confirmation
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Fees

• Delivery charges are calculated at checkout based on:
  • Location
• Any applicable fees will be clearly displayed before payment

Order Tracking

• Once dispatched, you will receive a confirmation message with delivery details
• Our support team is available to assist with delivery updates

Failed or Delayed Deliveries

• Failed delivery attempts due to incorrect address or unavailability may attract a re-delivery fee
• Delays caused by weather, traffic, or courier issues will be communicated promptly

Customer Support

For any shipping or delivery inquiries, please contact our customer support team. We’re happy to help